LEGAL  /  PRIVACY POLICY

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Zentarix Engine collects, uses, protects, and shares information when you visit our website, submit a request through our forms, or engage us for robotics consulting, documentation, or training services. We keep the amount of information we collect deliberately small, and we never sell it.

01Who we are

Zentarix Engine is an independent robotics advisory practice based in Denver, Colorado. Our services are limited to workflow assessments, operational documentation, familiarization workshops, and operational process reviews. We do not manufacture equipment, install hardware, or operate client machinery, and this policy reflects that limited, advisory relationship.

02Information we collect

We collect only what we need to respond to enquiries and deliver engagements. This falls into three groups:

• Information you provide. Your name, company, work email, phone number if you choose to share it, and the details you enter into our request and contact forms.
• Engagement information. Documents, procedures, and workflow details you share with us so that we can perform an assessment, prepare documentation, or run a workshop.
• Technical information. Basic, non-identifying data your browser sends automatically, such as device type, general location, and pages visited, used to keep the site working and secure.

03How we use information

We use the information we collect to respond to your enquiries, prepare and deliver the services you request, issue invoices, maintain accurate engagement records, and improve how the website functions. We do not use your information for automated advertising profiles, and we do not build marketing lists from engagement materials.

04Legal bases and purpose limitation

We process personal information because it is necessary to answer your request, to perform a contract with you, to comply with our record-keeping and tax obligations, or because we have a legitimate interest in operating and securing our website. We do not repurpose engagement information for anything beyond the service it was shared for.

05Sharing and disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us operate, such as our website host, email provider, and payment processor, and only to the extent needed to perform their function. We may also disclose information where required by law or to protect our legal rights. Any provider handling your data is bound by confidentiality obligations.

06Data retention

We retain enquiry information for as long as needed to respond and for a reasonable follow-up period. Engagement and billing records are kept for the period required by applicable tax, accounting, and professional-record obligations, after which they are securely deleted or anonymized.

07Security

We apply reasonable administrative and technical safeguards to protect the information we hold, including access controls and encrypted transmission where appropriate. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

08Your rights

Depending on your location, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, object to certain processing, or request a copy in a portable format. To exercise any of these rights, contact us using the details at the end of this page and we will respond within the timeframe required by applicable law.

09Children

Our services are intended for businesses and their staff. We do not knowingly collect personal information from anyone under the age of 16. If you believe a minor has provided us information, contact us and we will delete it.

10Changes to this policy

We may update this Privacy Policy as our practices or legal obligations change. When we do, we will revise the date shown at the top of this page. Continued use of our website or services after an update means you accept the revised policy.